EXCHANGE & REFUNDS POLICY

Change of Mind / Wrong Size Exchanges

If your garment is not of a totally perfect fit, we will offer you the option of either a store credit or an exchange.  Items must be returned within five (5) days of you receiving the items.

The following provisions must be met for a return;

Refunds

We place a high emphasis on our quality control systems and all items are double checked for quality issues prior to being sent out.

In the unfortunate event where the item should arrive with any fault or defect, you should contact us immediately so we can rectify the problem. If we find that the item is defective on our behalf we will issue a full refund (shipping charge not included) or send out a replacement product at our cost.

If the garment is faulty, we will cover the cost of shipping back to you.

Please note due to the turnover of our stock we cannot accept refunds if you simply change or mind or the item does not fit. We can only offer a refund under the circumstance of a defective item.

Refunds are for the merchandise only, shipping costs are non- refundable. Refunds are available only for;

You need to contact us within 48 hours of receiving your items to advise us of the problem. The item will then need to be returned to us within 5 days of notifying us, in its original packaging, swing tags and accessories attached.

Refunds will be issued only via the original payment method. Please allow up to five (5) business days for refund to be refunded to your account.

 

Please Note

 

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